Orders & Products
How do I know if a product is compatible?
Compatibility details are provided on each product page. Please check your device model and the product specifications before ordering.
Are the products new?
Products listed by Mr Alpha Stores are offered as new products unless a product page clearly states otherwise.
Shipping
How long does delivery take?
Delivery times and shipping costs depend on your destination and the fulfillment source. The available shipping information is shown during checkout where applicable.
Will I receive tracking?
Tracking is provided when it is available from the fulfillment source and carrier.
Payments
How can I pay?
Checkout shows the payment methods currently available for your order and location.
Returns
Can I return an item?
Return eligibility depends on the product, destination, condition and applicable supplier terms. Please review our Returns & Refunds policy and contact us before sending an item back.
Need help?
For product or order questions, please use our Contact page and include your order number when contacting us about an existing order.